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Frequently Asked Questions Hosting

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Why and How we provide affordable web hosting at such a low price?
  • We have 6+ years of expertise in Web Hosting & IT Infrastructure industry, In our team most of us started as Blogger or Web Developers. We quickly learnt how things at back works and how can we setup one. Our vision is very simple and bold; We want to provide same or in fact better quality of Web Hosting Services to internet that GoDaddy, 1&1 & Endurance International Provides, but with low profit with greatly reduced prices. Our team day & night thrive to find most affordable and better providers that suites our Infrastructure and we comfortably managed to establish foxmoonhosting.com :) In the process we assure not degradation of services & technology used as well as no use of cracked softwares. All our license & software used is verified by their respective providers and our customers can always ask us for the verification.

Is there any discout programs for customers?
  • Obviously, we appreciate our customers who buys services on frequent basis that can be anyone, individuals & companies can partner with us for furthermore great prices on bulk orders. You can always ask us for these programs via live chat, tickets & WhatsApp :)

How can i get refund for my services?
  • For refunds on applicable services you need to create a sales ticket from Client Area & mention the reason why you are using this policy to get refund. Our sales team will verify and give you full money back to you in 2-4 working days.

When Services Purchased will be activated?
  • We usually activated all orders manually in 0 minute to 10 minutes and these tasks are carried by our sales team members. But sometimes in heavy load it can take 30 mins In services like VPS & Dedicated Servers timing can vary from availability of resources at our inventory while we quickly act to active service within few business hours :)